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How to provide customer value through integrated effort across the customer journey?
The nature of B2B sales and marketing is evolving fast. Many decisions these days are focused on getting the highest return from spend,...
Mar 18, 20216 min read


Laying the foundations for future growth.
According to The State of the CIO report, 40% of all technology spend goes to digital transformations. Gartner estimates that 91% of...
Jan 27, 20216 min read


Let's elevate “to be” to the same level as “to do.”
Many businesses I meet are struggling and are very operational in their focus. Many are facing a choice of how to react that may affect...
Jan 19, 20211 min read


Wired to avoid uncertainty
No matter how hard we try, there’s no escaping it. Planning for a future isn’t just about preparing yourself with new skills or making...
Jan 6, 20211 min read


Modern customers have become spoiled to instant gratification.
They want personalized messaging, next-day delivery, and tailored offers, and they want it all in real time. If you are looking for ROI...
Dec 10, 20201 min read


The term digital transformation is overused
it is not a one and done project. It is a big, bold, brave enterprise-wide process, designed to drive change in performance, culture, and...
Dec 9, 20201 min read


Unlocking the potential for customer engagement
Technology is designed to help automate our daily routines and to help us scale our efforts. Unfortunately, data assets are still often...
Dec 3, 20201 min read


The unpredictable gift-buying season
Black Friday usually marks the start of a gift-buying season. It’s a make-or-break period for many businesses and 2020 will be no...
Dec 1, 20201 min read


Modern marketer - a customer experience and growth-driving champion
The purpose of data and analytics is not data collection itself, but rather gaining insight into the accuracy of business decisions and...
Nov 24, 20201 min read


A more “relevant to me” experience
Whether we want to speak to another person or contact a business, the rules of engagement are changing. Human-like formats and...
Nov 24, 20201 min read


Opportunity with transformation is huge.
Any crisis can have a severe impact on a business – but some organizations are better prepared than others. Thanks to the early adoption...
Nov 16, 20206 min read


I don’t have all the answers
We all need to think about what these challenges mean and rethink what they could mean for the future, for us, for our company, for our...
Nov 12, 20201 min read


Experimentation on the go
Half of the time it seems we are running on adrenaline, and that is not sustainable. Recent months have challenged also some of the...
Nov 11, 20201 min read


The case for change
The consumer landscape is being reshaped. Transition to recovery requires brands and retailers to navigate and manage several priorities...
Oct 28, 20204 min read


Standards have changed and will continue to change
Consumers are moving seamlessly between online and brick-and-mortar stores and the way they engage with brands is shifting fast....
Oct 28, 20201 min read


What a difference in the pace for change
Leading business transformations and managing change has taught me the importance of proper buy-in, alignment, efficient communication,...
Oct 6, 20201 min read


Marketing as a backbone to cross-functional collaboration
Recent events have taught us many new things, among others they have also shown us how we can collaborate differently. Be more agile...
Oct 6, 20204 min read


What does it mean to think like a modern marketer?
To drive growth, marketing leaders need to become unifiers and work collaboratively with diverse areas of the company, from sales and...
Sep 28, 20201 min read


When shifting to renew
Volatility will persist going forward as markets are shifting from the recovery to the renew phase. To capture the demand successfully we...
Aug 25, 20201 min read


The truth is staring in our face
Marketing is becoming a business-critical function that should resonate at the senior levels of every company. Yet relying on the...
Aug 19, 20201 min read
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