There has been a lot going on recently in the marketing arena. With such an immense shift to digital, marketers needed to re-think,...

Have you also noticed how many conferences and keynotes begin along the lines “….Unfortunately, we can’t meet in person, but due to the...

Anytime. Anywhere. Anyhow. Recently I got stuck talking to a machine that was not able to resolve the issue without the option to enter...

. The power of the customer's voice through case studies, referrals, and testimonials, .. ideally shared by the customer is very likely...

We have moved from systems of record to systems of intelligence, to systems of engagement. Technology has enabled us to digest huge...